Business Process Outsourcing

BPO, Definition:

Business process outsourcing (BPO) is the contracting of a specific business task, such as customer support, marketing, or transcription, to a third-party service provider.

Outsourcing is inevitable...

In our globalized world, Outsourcing has quickly become not just a way to seek a competitive advantage, but also a necessary part of doing business in most industries.

With so many aspects of business online, and with new opportunities for everyone (including your competitors) to find customers and suppliers anywhere in the world, it is crucial for most businesses to let go of certain business processes. Instead, concentrate on optimizing your core business and developing your USP.

“Philippines is one of the top outsourcing destinations in the world for a reason. Filipinos perform very, very well even under pressure, and are flexible enough to accommodate the changing needs of their different foreign clients.”

Big Outsource Staff Leasing Co.

Helping your local team thrive...

Our Virtual Assistants can perform a variety of business tasks, so that you don’t have to.

By sending business processes offshore, your give your local team the freedom to focus on higher priorities and unique opportunities to develop your business.

Assign us a “back office” process, whether it’s a regular, mundane process –– or a specialized and ad hoc process. Our agents are available when you aren't, allowing your business functions to continue un-interrupted, day or night, throughout the year.

We comply with any privacy and security considerations you may require.